Terms and Conditions for 499 Bet Players in Bangladesh

01 Introduction

These Terms and Conditions govern the relationship between 499 bet and any person who registers an account, makes a deposit, places a bet, or otherwise uses the 499 bet platform at 499-bet.co. Throughout this document, "499 bet", "we", "us", and "our" refer to the platform operator. "You" and "player" refer to any registered user of the platform.

499 bet is an online gaming platform designed specifically for players in Bangladesh. The platform operates under a valid gaming licence and is subject to regular third-party audits to verify the fairness and integrity of all games. All transactions on the platform are conducted in Bangladeshi Taka (BDT).

These terms were last updated in January 2025. We recommend that all players review these terms periodically, as they may be updated from time to time. Continued use of the 499 bet platform after any update constitutes acceptance of the revised terms.

02 Eligibility

To register and use the 499 bet platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or immediate family member of a 499 bet employee.

499 bet reserves the right to request proof of eligibility at any time. If you cannot provide satisfactory proof, your account may be suspended or closed. Any funds in a suspended account will be handled in accordance with our standard account closure procedures.

03 Account Registration

Each player may hold only one account at 499 bet. Creating multiple accounts — whether under the same name, the same mobile number, the same device, or the same payment method — is strictly prohibited. If duplicate accounts are detected, all associated accounts will be closed and any bonus funds forfeited.

When registering, you are required to provide accurate and complete information. This includes your full name, date of birth, mobile number, and preferred payment method. Providing false information during registration is a violation of these terms and may result in immediate account closure.

You are responsible for keeping your account login credentials secure. Do not share your password with anyone. 499 bet will never ask for your password via email, live chat, or any other channel. If you suspect that your account has been accessed without your authorisation, contact our support team immediately.

499 bet may require identity verification (KYC) before activating your account or processing your first withdrawal. Acceptable documents include a valid national ID card, passport, or driving licence. Verification is typically completed within 24 hours of document submission.

04 Deposits and Payments

All deposits at 499 bet are processed in Bangladeshi Taka (BDT). We accept deposits via bKash, Nagad, and Rocket. Deposits made through these mobile wallet services are typically credited to your 499 bet account instantly.

The minimum deposit amount is ৳100. There is no maximum deposit limit, though very large deposits may be subject to additional verification. 499 bet does not charge any fees on deposits, though your mobile wallet provider may apply their own transaction charges.

• Deposits are credited instantly for bKash, Nagad, and Rocket transactions.
• If a deposit does not appear in your account within 15 minutes, contact support with your transaction reference number.
• Deposits must come from a payment method registered in your own name. Third-party deposits are not permitted.
• 499 bet reserves the right to return a deposit and request an alternative payment method if fraud is suspected.

All funds deposited at 499 bet are held in a segregated account and are not used for operational expenses. Your deposited funds are protected and available for withdrawal at any time, subject to any applicable wagering requirements on bonus funds.

05 Withdrawals

Withdrawals at 499 bet are processed in BDT to the same mobile wallet used for your most recent deposit. The minimum withdrawal amount is ৳200. Withdrawals to bKash, Nagad, and Rocket are typically processed within 15 minutes during business hours (9am–11pm Bangladesh Standard Time).

Before your first withdrawal is processed, you may be required to complete identity verification. This is a standard requirement under our licensing obligations and is designed to protect players from fraud. Please ensure your account details match the name on your payment method.

• Withdrawals are only paid to payment methods registered in your own name.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met in full.
• 499 bet reserves the right to delay a withdrawal for up to 48 hours if additional verification is required.
• Withdrawals requested outside business hours will be processed on the next available business day.
• If a withdrawal is declined, the funds will be returned to your 499 bet account balance immediately.

499 bet does not charge withdrawal fees. However, your mobile wallet provider may apply their own transaction charges, which are outside our control.

06 Bonuses and Promotions

499 bet offers a range of bonuses and promotional offers to both new and existing players. All bonuses are credited in BDT and are subject to the wagering requirements stated in the specific promotion details. Players should read the terms of each individual promotion before claiming it.

General bonus rules that apply across all 499 bet promotions:

• Bonus funds must be wagered the required number of times before any withdrawal can be made from the associated balance.
• Only one bonus may be active at a time unless a promotion explicitly states otherwise.
• Bonuses are non-transferable and cannot be exchanged for cash directly.
• 499 bet reserves the right to withdraw a bonus offer at any time without prior notice.
• Any attempt to abuse bonus offers — including but not limited to creating multiple accounts, placing offsetting bets, or exploiting technical errors — will result in the forfeiture of all bonus funds and may result in account suspension.
• Bonuses are available to players who have made at least one qualifying deposit, unless the promotion explicitly states otherwise.

If you have any questions about the terms of a specific bonus, contact our support team before claiming it. Our Bengali-speaking support agents are available 24/7 to help clarify any promotion details.

07 Game Rules and Fairness

All games available at 499 bet use a certified random number generator (RNG) that has been independently audited. Game outcomes — including fishing game results, keno draws, bingo calls, card deals, and Plinko drops — are entirely random and cannot be influenced by the platform, by previous results, or by any external factor.

Each game on the 499 bet platform has its own specific rules, which are displayed within the game interface. Players are responsible for understanding the rules of any game before placing a bet. 499 bet is not responsible for losses resulting from a player's misunderstanding of game rules.

• In the event of a technical error during a game round, the round will be voided and the bet amount returned to the player's balance.
• If a game result is disputed, 499 bet will review the server-side game log, which is the definitive record of all game outcomes.
• Bets placed after a game round has concluded will be voided.
• 499 bet reserves the right to remove any game from the platform at any time without prior notice.

The return-to-player (RTP) percentage for each game is available within the game information panel. RTP figures represent the theoretical long-term return and do not guarantee any specific outcome in any individual session.

08 Prohibited Conduct

The following activities are strictly prohibited on the 499 bet platform. Engaging in any of these activities will result in immediate account suspension and may result in the forfeiture of all funds held in the account:

• Creating more than one account, or assisting another person in creating an account for the purpose of claiming multiple bonuses.
• Using automated software, bots, scripts, or any other tool to interact with the platform in a way that is not through the standard user interface.
• Exploiting software bugs, errors, or vulnerabilities in any game or platform feature. Any winnings resulting from a known or suspected bug are not valid and will be voided.
• Placing bets using funds obtained through fraudulent means, including stolen payment credentials.
• Colluding with other players to gain an unfair advantage in any game.
• Attempting to launder money or use the platform for any illegal financial activity.
• Providing false information during registration or identity verification.
• Harassing, threatening, or abusing 499 bet staff or other players through any communication channel.

499 bet monitors all accounts for suspicious activity. If prohibited conduct is detected, we reserve the right to suspend the account, withhold funds pending investigation, and report the activity to relevant authorities where required by law.

09 Account Suspension and Closure

499 bet reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Failure to provide identity verification documents when requested.
• Suspected fraudulent activity or money laundering.
• Account inactivity for a period of 12 consecutive months.
• At the player's own request for self-exclusion.

If your account is closed due to a violation of these terms, any bonus funds in your account will be forfeited. Real-money funds that were deposited and not subject to any bonus conditions will be returned to your registered payment method after any applicable investigation is complete.

If you wish to close your account voluntarily, contact our support team via live chat or email. Account closure requests are processed within 24 hours. If you are closing your account for responsible gaming reasons, we will apply a self-exclusion period as requested and provide information about support resources.

10 Responsible Gaming

499 bet is committed to providing a safe and responsible gaming environment for all players in Bangladesh. We provide a range of tools to help players manage their gaming activity, all of which are accessible from your account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Period: Take a break from the platform for a set number of days without permanently closing your account.
• Self-Exclusion: Permanently exclude yourself from the platform. Self-exclusion requests are processed immediately and cannot be reversed for the duration of the exclusion period.

Gaming should be entertainment. If you feel that your gaming is no longer enjoyable, or if it is causing financial or personal difficulties, please use the tools above or contact our support team. Our Bengali-speaking agents are available 24/7 and will handle all responsible gaming requests with complete confidentiality.

For more information about our responsible gaming policies and available support resources, please visit our Responsible Gaming page.

11 Privacy and Data

499 bet collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. We collect only the data necessary to operate the platform, process payments, verify identity, and comply with our licensing obligations.

Your personal data is never sold to third parties. We may share data with payment processors, identity verification services, and regulatory authorities where required by law. All data is stored securely using industry-standard encryption.

For full details of how we collect, use, and protect your personal data, please read our Privacy Policy.

12 Limitation of Liability

499 bet provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability.

499 bet is not liable for any losses arising from:

• Platform downtime or technical errors, provided that any affected bets are voided and stakes returned.
• A player's failure to understand the rules of a game before placing a bet.
• Losses resulting from a player's own decision to gamble, including losses that exceed a player's intended budget.
• Delays in payment processing caused by a player's mobile wallet provider.
• Unauthorised access to a player's account resulting from the player sharing their login credentials.

In all cases, 499 bet's maximum liability to any player is limited to the amount of real-money funds held in that player's account at the time of the relevant incident.

13 Changes to These Terms

499 bet reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players via email or an in-platform notification.

Continued use of the 499 bet platform after any update to these terms constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact our support team to close your account.

We recommend bookmarking this page and reviewing it periodically to stay informed of any updates.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, our support team is available to help. You can reach us through the following channels:

• Live Chat: Available 24/7 directly within the 499 bet platform. Bengali-speaking agents are always on hand.
• Email: [email protected] — we aim to respond to all email enquiries within 4 hours.

For responsible gaming support, account closure requests, or self-exclusion, please contact us via live chat for the fastest response. All responsible gaming requests are handled with complete confidentiality.